Privacy policy
Last updated: 27 May 2026
Stabl Nutrition Pty Ltd (ABN 31 674 471 553), trading as House of Guilty, respects your privacy. This Policy explains what personal information we collect, how we use it, and your rights.
1. What We Collect
When you purchase from us:
- Name, email address, phone number, shipping and billing address
- Order history
- Payment information (processed and stored by Shopify Payments; we do not retain full card details)
When you contact us:
- Name, email address, and the content of your message (via Titan email)
When you visit the Site:
- Aggregate, anonymous analytics via Plausible Analytics. Plausible does not use cookies, does not track individuals, and does not collect personal data.
2. How We Use It
We use your information to:
- Process and ship your order
- Send order confirmations and shipping updates
- Respond to your enquiries
- Comply with legal obligations
- Improve the Site and our products (using aggregate analytics only)
We do not send marketing emails unless you have explicitly opted in. You can unsubscribe at any time.
3. Who We Share It With
We share your information only with service providers who help us operate the business:
- Shopify Inc. (e-commerce platform and payment processing)
- Titan (email hosting)
- Plausible Insights OÜ (privacy-friendly analytics, EU-hosted)
- Australia Post (shipping and delivery)
These providers are bound by their own privacy obligations. We do not sell your information to third parties.
4. Storage and Security
Your information is stored on the secure servers of the providers listed above. We retain order information for the period required by Australian tax and consumer law (currently seven years).
5. Your Rights
You can request access to, correction of, or deletion of your personal information by emailing contact@houseofguilty.com.
If you believe we have mishandled your information, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
6. Changes
We may update this Policy from time to time. The current version is always available at this URL.
7. Contact
Stabl Nutrition Pty Ltd
Email: contact@houseofguilty.com